Refund Policy
Can i deposit/keep fiat/local currencies on BitAfrika?
No. BitAfrika does not take deposit or have a Fiat E-wallet for client. Payments are for orders made.
Can i get a refund?
No. There are no refund after order has been successfully placed.
How do i get my money back
After a success order, you may sell back the asset/crypto back to us for local currency.
My payment was successful but my order didn't go through, what do i do?
Kindly contact our whatsapp customer support to be credited
i mistakenly entered a wrong reference number
Kindly contact our whatsapp customer support to be credited/refunded.
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The easiest, fastest and safest way to buy and sell cryptocurrency in africa
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**WARNING** Trading in cryptocurrencies are connected with the possibility of a loss for the Users, even with a small change in the price of the underlying instrument in the form of cryptocurrencies. It is not possible to make a profit on cryptocurrencies without exposing yourself to the risk of incurring a loss. When making trade decisions, the User should be guided by his own judgment. More information is available in the Declaration of Risk.